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Quality & Outcomes



5-Star quality rating from the Centers for Medicare & Medicaid Services. This rating is based on State Survey Agencies that perform initial surveys and periodic resurveys of all providers. These surveys are conducted to ascertain whether a provider/supplier meets applicable requirements for participation in the Medicare and/or Medicaid programs, and to evaluate performance and effectiveness in rendering a safe and acceptable quality of care.

  • Proactive Falls Prevention Program
  • Pressure ulcer incident rate is below 1%.
  • Urinary Tract Infections rate is below 1%
  • Overall satisfaction to recommend Our Lady of Consolation to others 92%
  • Anti-psychotic medication rate is 5.1% which is below the national rate of 16.2%
  • Pain Management rate is 3.2% which is below the state rate of 15.3% for short-term patients
  • Pain Management rate is 0.0% which is below the state rate of 6.9% for long-term patients
  • Rehabilitation turnaround of short-term patients – 26 days
  • Joint Replacement Program in collaboration with Good Samaritan Hospital
  • CHF Management Plan Protocol