More

Resident Resources

The Resident Council

The Resident Council provides a forum for residents to voice opinions, concerns, or grievances, and to join with others in making suggestions, solving problems, or bringing them to the attention of the staff and/or administration. All residents/patients are invited and encouraged to participate in the Resident Council. Resident Council officers are elected each year by the residents.

Education

Our highly trained Social Work Department is available to assist the residents/patients with education of their stay with us. This education includes but is not limited to:

  • Transitioning to our facility
  • What important decisions need to be made
  • Answering questions regarding your rehabilitation
  • What to expect on admission & discharge

The Family Council

The Family Council provides a forum for family members to voice their opinions, concerns, or grievances. They meet once a month with other family members, along with a guest speaker from a department of Our Lady of Consolation. Concerns are then brought to the attention of the appropriate staff and/or administration. All family members are encouraged and invited to participate

Patient Issues

Our highly trained staff is available to our resident and patients to answer their questions and concerns. Please contact your social worker to arrange a meeting to discuss the following:

  • Making difficult decisions
  • Advance Directives
  • Adjustment Concerns
  • Home Care Procedure

Referrals & Resources

  • Certified Home Care Agency referrals
  • Durable Medical Equipment purchases
  • Resources for Private Hire Agencies
  • Personal emergency response systems applications
  • Para Transit Program applications
  • Housing Specialist information to facilitate Assisted Living placement
  • Resources on Nutritional Programs in surrounding areas
  • Caregivers Support Group

Click to download the full Patient & Resident Resources Guide Book (PDF)